How to Fix Your Account Suspended by MailChimp or Other ESP

If your account with an email service provider such as MailChimp is suspended, something in your mailing activity is threatening their reputation and they try to protect it by blocking you.

The main reasons why your ESP can suspend your account are:

  • you violated their Terms of Use;
  • your campaign generated a high bounce rate;
  • your campaign generated a high unsubscribe rate;
  • you campaign generated a high complaint rate;
  • your list is not opt-in and confirmed.

How You Can Fix Your Suspended Account

Having your email list validated is the 1st step in getting back in compliance with the industry best practices and your ESP’s terms of use.

Best email marketing practices state that you should clean your list at least every 3 months. If you want to maintain your deliverability and good sender reputation, focusing on list quality is a must. If you do not do it regularly, it is possible to have a list cleaned and then get blocked by your ESP again a few months later.

G-Lock Software offers two products – one to maintain your email list validated, cut bad data off your lists for good, keeping you in good standing with your ESP, and another to help you start sending email campaigns again in case your account is blocked forever.

Advanced Email Verifier is our desktop email validation software, that lets you upload a list and have it validated. You can export your email lists and upload them into the Advanced Email Verifier. After your list is verified, download “good” email addresses to a file so that you continue sending email to valid users only.

If you are not able to continue using your account with the ESP or you want to avoid sudden account blocks in the future, you can continue email marketing using EasyMail7. It is an in-house email marketing system which means you install it on your computer or server, setup and manage email campaigns yourself. The email delivery is completely in your hands: you control your email lists, messages, email delivery, autoresponders and email sender reputation.

And you still have to care about your list quality and hygiene because it’s one of the primary factors determining your sender reputation and deliverability of your messages to the recipient’s Inbox. With EasyMail7 you can automate bounce and unsubscribe management. The program can automatically delete or unsubscribe hard bounce emails in your lists and add unsubscribed contacts to the global “do not send” list.

With EasyMail7 you do not pay monthly fees. And you do not have to pay more if your list increases with time. And the best part is that you do not upload your list and messages to a 3rd party database, but store then securely and safely on your computer or server.

Get it Now!
easymail7 email marketing software for windows

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Manage delivery in-house or outsource to multiple providers

Works as a powerful front-end to email delivery services, SMTP relays and on-premise email solutions and transforms them into fully functional in-house Email Service Providers

easymail7 pricing

EasyMail7 has a great deal of intelligence built-in, such as bounce handling, feedback loop analysis and automatic suppression lists which can protect your reputation by preventing redelivery to failed or complaining addresses.

Better delivery, lower costs, no locking.

Download 14-days FREE Trial Today!
System requirements: Windows Vista, 7, 8, 10 Windows Server 2012/16 or higher


Average rating:  
 17 reviews
by Martin Ucik on G-Lock EasyMail7
Use for many years

I have used several versions of EasyMail and recently upgraded my version to 7.0 and we bought several copies for the company I work for as well. The cost is very reasonable and the tech support is prompt. Updates arrive frequently.

I love the fact that my mass emails can be highly personalized and still look like regular emails, vs. emails from Constant Contact etc. I can also go into the HTML code and tweak things if they are not right. We use Amazon Web Service SES which is very affordable. A great product for those who have reasonable computer skills to set everything up.



Thank you G-Lock!



Martin Ucik,

President at singles2couples.org

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