We at G-Lock Software (“G-Lock Software”, “glocksoft.com”, “We”, “Our”, “Us”) know that our users (“You”, “Your”) care about how your personally identifiable information (“Personal Information”) is used and shared, and We take your privacy and security very seriously.
What We Provide at G-Lock Software
At G-Lock Software we provide the following programs and applications:
G-Lock EasyMail7 – email marketing software for Windows which allows you to send email campaigns to your email subscribers.
G-Lock Email Processor – automatic email parser and data extractor which allows you to filter incoming messages, extract any data from the message body, header, and text attachments and save the data to a file, or database.
Advanced Email Verifier – desktop email verifier software which allows you to verify your email list for validity and eliminate invalid email addresses and bad domains.
G-Lock WPNewsman – newsletter plugin for WordPress which allows you to add double optin forms to your website, collect email subscribers via optin forms, create and send email newsletters to your subscribers directly from your WordPress site.
G-Lock SpamCombat – antispam software which allows you to eliminate all unwanted messages at the server level without receiving them in your inbox.
G-Lock BackLink Diver – SEO software which allows you to parse a list of URL’s and find out if the link to your website is still live on the page or not.
We provide You with the software that you install on your local computer or WordPress. You acknowledge and agree that You are solely responsible for the collection of the email recipients’ data (their email addresses, first names, last names and other data you may collect), and use of such data. You also agree that you will use the recipient’s data using a G-Lock Software program in accordance with your privacy policies and all applicable laws and regulations, including without limitation any applicable data protection laws or regulations.
G-Lock Software programs store all the data that you input in the software on your computer or in your WordPress database. This data is only accessible by You. When You uninstall the software on your computer, the data is destroyed.
What Information We Collect
You can visit our site without identifying yourself or revealing any personal information. Our site does automatically collect information such as your IP address, browser type, operating system, “cookie” information, and the page You requested for site trends and statistics, but this information does not personally identify You.
When We collect usage information (such as the numbers and frequency of visitors to the website), We only use this data in aggregate form, and not in a manner that would identify You personally. We may also provide this aggregate information to our partners, but We never disclose aggregate information to a partner in a manner that would identify You personally.
We ask You to provide your Personal Information such as your first name, last name, and email address to generate Your personal activation key for the software. You can choose to not provide us with certain information, but then You will not be able to register the software.
We may ask You to provide your personally identifiable information if You are signing up as our reseller and partner. Some information about your company, its size or other details may be required by us via email while providing pre-sales support. When you contact the G-Lock EasyMail7 support any details You provide are used only to help us solve any issues You have and are destroyed once your issue is dealt with.
We do not collect any financial information such as credit card details and none of the information We collect is ever shared with any third parties outside of our immediate e-commerce provider.
What Types of Cookies We Use
glocksoft.com uses anonymous session cookies. A session cookie only ever contains a unique identifier for managing session state and therefore does not contain any personally identifiable information. Session cookies are automatically deleted when the web browser is closed.
glocksoft.com also uses third-party cookies, installed by Google Analytics and Facebook Pixel Code, to process statistical analyses of the user’s browsing habits, on the number of pages visited or the number of clicks the user makes on a page when browsing. We process the results of these analyses for statistical purposes on website user behaviour, in order to improve and fine-tune website content. If you would like further information about third-party cookies used by easymail7.com, and information about how to manage or refuse them, click the links below:
When you purchase the software license, You will be asked for financial details such credit/debit card information, your postal address, your first name, last name and email address. The processing of the payments is carried out by the third party company Verifone and on a separate secure server. We do not store any credit or debit card information on our servers. Verifone does not retain, share, store or use personally identifiable information for any secondary purposes.
Immediately after you purchase the software license, our e-commerce partner will notify us and will pass your contact information together with some limited purchase order information (e.g. purchase date, order reference number, service name, and price) to us. We use this data to identify You in order to give you the full benefits of your purchase including free technical support and to enable us to issue your personal activation key for the software.
How We Use the Information
The personal information You provide to us will be used for the purpose for which it was provided – to contact You, to process your order, to generate your personal key for the software activation. We can also use any information You have provided as reasonably necessary to provide customer support to You and to provide notices to You regarding the products or services that you have purchased from us.
We will not make any of this information available to any third parties. We will not use your personal information to inform you about new products or promotions without your expressed consent.
Our administration staff may monitor site usage and use collected information to administer and maintain the privacy and security of the website.
Our support staff may use collected information to perform requested support tasks and any additionally supplied information will only be used for completion of the activity for which the data was provided.
With Whom We May Share the Information
We do not make any of your personal information available to any third parties. However, We may share your information with our payment processor Verifone. This is necessary for processing your orders or troubleshooting. Your information may also be shared with G-Lock Software's authorized resellers and partners who We may think would serve you better.
All information You provide to us will be stored on our secure servers. We will strictly protect the security of your personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Your personal data is used for internal purposes only and is never sold or shared with anyone outside G-Lock Software or our authorized resellers, unless we disclose information in response to a law enforcement request.
Any payment transactions are carried out by the third party over encrypted connections using SSL technology.
Access and Correction of Information
You can on request obtain a full report containing all of the personally identifiable information We have recorded about You.
You can contact our customer support directly to request corrections to be made to any recorded information if You consider it to be incorrect.
When You contact the G-Lock Software support any details You provide are used only to help us solve any issues you have and are destroyed once your issue is dealt with.
We do not make any of this information available to any third parties.