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Parse incoming email - process undeliverable messages
 ... \ Products \ G-Lock Email Processor \ User Guide \ Process Bounced Emails

Using Email Processor you can easily catch 'dead', bounced/undeliverable emails and remove them from your mailing list. Email Processor is supplied with the Bounced rule that will help you to detect bounced messages, extract email addresses from these messages and save the addresses to a file.

To collect all the messages which bounced back to your email account, it is very convenient to make a special email address where bounced emails will come back to and enter it as Return E-mail Address in the G-Lock EasyMail Accounts window. So, all bounced emails will return to this address.

Note! Make sure to run Email Processor before you receive emails in MS Outlook (or your regular email software). Turn OFF Check e-mail every xx minutes option in Outlook if you set it up.

Let's start with the Bounced rule:

1. Look at the program's Toolbar and click Accounts icon. Here you have to create a POP3 account from which the program will gather bounced emails.

Enter an account name, for example, Bounced.

Enter your incoming mail server just as you enter this information in the Outlook Express. Anyway, you can ask your ISP what your POP3 server is. They will be glad to tell you as the same information is needed to set up the Outlook Express.

Enter your user name and password.

Leave Port as default. It is 110. Click OK.

2. Double click the mouse on the Bounced rule in My Rules section. You will see Rule Settings window.

Check the account you created in the Accounts section.

Leave all the options checked as by default. Click OK.

3. When you click the Bounced Rule, the settings of this rule appear on the right pane of the program's window. Scroll down the settings and stop at Bounced Emails Processor.

Double click the mouse on this item to display its settings.  

Type the yourname@yourdomain.com and click Add.

yourname@yourdomain.com is the email address you used to send your emails out (Return Email Address box in the EasyMail Accounts settings). The email will be added to the Exclusion List. Click OK.

4. Go down the settings and stop at Write to File action.  Here are two items: Hard Bounced and Soft Bounced. Double click the mouse on the item to display Write to File window.  

Look at the bottom for the Select File box. Here is the file to which the program will save your bounced emails. If you want, you can change the path or the file name. Click OK.

5. Check the checkbox next to the Bounced rule in My Rules section. 

6. Click Start on the Toolbar to run the program.

7. You will see on the screen how the processing of bounced emails goes. After it is finished, you can open the files specified in Write to File settings and see the data extracted from bounced emails.

Then you can load these files into the EasyMail Exclusion List. For this purpose, go to the Send Manager window, select the Exclusion List folder from the appropriate group, click the right mouse button and select Load Exclusion List From Mailing List option from the popup menu. Next time when you do a mailing campaign, EasyMail will not waste time trying to send a message to bounced email addresses.

Tip:
 

If you see the record "message marked as processed" in the Log window, you should clear messages cache if you want to process the message again. To do this, select Clear Messages Cache option under the File menu.  

 

 

G-Lock Email Processor
  User Guide

Getting Started
Program Main Window
Process Bounced Emails
Process Remove Requests
Process Subscribe Requests
Process Confirmation Letters
Detect and Remove Spam Emails
Creating Accounts
Creating New Rule

Program Settings
General Settings
Inbox Explorer Settings

Setting up Filters
Principle of Email Filtering
Using Regular Expressions
Filter By Size
Filter By Header/Body
Filter By Subject

Setting up Field Extractor
Field Extractor Window
Source Box
Generate Value From Mask
Create Fields From Database
Create Fields From Clipboard
Create Table In External Database

Setting up Fields Processor
General Settings
Script Syntax

Setting up Bounced Emails Processor
Hard & Soft Bounced Emails
Exclusion List

Setting up Actions

MS Windows Script
General Settings

Database Manager
General Settings
Connection Info
Custom SQL
Working With Table In Excel
Get Identity Value From Table

Write To File
General Settings

Save Attachment
General Settings

Forward Email
General Settings
Additional Settings

Send Email
General Settings
Additional Settings
HTML Settings

Log
Outbox
Inbox Explorer

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